Refund & Exchange Policy

At Third Eye Mystic Shop, we strive to ensure customer satisfaction with our products and services. Please review our refund and exchange policy before making a purchase.

No Refunds on Services & Classes

We do not offer refunds on purchased services, including classes, workshops, or sessions. All service sales are final.

Product Exchange & Replacement Policy

• We do not offer refunds on purchased products. However, we allow exchanges for unused products in their original condition and packaging.
• If a product is defective or damaged upon arrival, we will replace it or issue a refund.

Online Orders & Shipping

• We do not cover return shipping costs for any product returns or exchanges.
• If an item arrives damaged, please contact us within 7 days of delivery with photo or video evidence of the item and packaging.
• If eligible for a return, we will provide a return address via email.

Return & Refund Eligibility

• To be eligible for a refund, the item must be unused, in its original packaging, and returned within 7 days of receipt.
• A receipt or proof of purchase is required for all returns.
• Personalized or custom-made items are non-refundable unless defective. Please confirm all details before purchase.

Refund Processing

• Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund.
• If approved, the refund will be processed within 7 business days.

Return Shipping Responsibility

• Customers are responsible for return shipping costs.
• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

For any return inquiries, please contact us at [email protected], before sending any items back.

By purchasing from us, you agree to this refund policy.